Prayers offered by strangers had no effect on the recovery of people who were undergoing heart surgery, a large and long-awaited study has found. And patients who knew they were being prayed for had a higher rate of post-operative complications like abnormal heart rhythms, perhaps because of the expectations the prayers created, the researchers suggested.
Because it is the most scientifically rigorous investigation of whether prayer can heal illness, the study, begun almost a decade ago and involving more than 1,800 patients, has for years been the subject of speculation. The question has been a contentious one among researchers. Proponents have argued that prayer is perhaps the most deep human response to disease, and that it may relieve suffering by some mechanism that is not yet understood. Skeptics have contended that studying prayer is a waste of money and that it presupposes supernatural intervention, putting it by definition beyond the reach of science. At least 10 studies of the effects of prayer have been carried out in the last six years, with mixed results. The new study was intended to overcome flaws in the earlier investigations.
In a hurriedly convened news conference few months ago, the study's authors, led by Dr. Herbert Benson, a cardiologist and director of the Mind/Body Medical Institute near Boston, said that the findings were not the last word on the effects of so-called intercessory prayer. But the results, they said, raised questions about how and whether patients should be told that prayers were being offered for them. "One conclusion from this is that the role of awareness of prayer should be studied further," said Dr. Charles Bethea, a cardiologist at Integris Baptist Medical Center in Oklahoma City and a co-author of the study. Other experts said the study underscored the question of whether prayer was an appropriate subject for scientific study. "The problem with studying religion scientifically is that you do violence to the phenomenon by reducing it to basic elements that can be quantified, and that makes for bad science and bad religion," said Dr. Richard Sloan, a professor of behavioral medicine at Columbia and author of a forthcoming book, "Blind Faith: The Unholy Alliance of Religion and Medicine." The study cost $2.4 million, and most of the money came from the John Templeton Foundation, which supports research into spirituality. The government has spent more than $2.3 million on prayer research since 2000.
Dean Marek, a chaplain at the Mayo Clinic in Rochester, Minn., and a co-author of the report, said the study said nothing about the power of personal prayer or about prayers for family members and friends. Working in a large medical center like Mayo, Mr. Marek said, "You hear tons of stories about the power of prayer, and I don't doubt them." In the study, the researchers monitored 1,802 patients at six hospitals who received coronary bypass surgery, in which doctors reroute circulation around a clogged vein or artery. The patients were broken into three groups. Two were prayed for; the third was not. Half the patients who received the prayers were told that they were being prayed for; half were told that they might or might not receive prayers. The researchers asked the members of three congregations — St. Paul's Monastery in St. Paul; the Community of Teresian Carmelites in Worcester, Mass.; and Silent Unity, a Missouri prayer ministry near Kansas City — to deliver the prayers, using the patients' first names and the first initials of their last names. The congregations were told that they could pray in their own ways, but they were instructed to include the phrase, "for a successful surgery with a quick, healthy recovery and no complications."
Analyzing complications in the 30 days after the operations, the researchers found no differences between those patients who were prayed for and those who were not. In another of the study's findings, a significantly higher number of the patients who knew that they were being prayed for — 59 percent — suffered complications, compared with 51 percent of those who were uncertain. The authors left open the possibility that this was a chance finding. But they said that being aware of the strangers' prayers also may have caused some of the patients a kind of performance anxiety. "It may have made them uncertain, wondering am I so sick they had to call in their prayer team?" Dr. Bethea said. The study also found that more patients in the uninformed prayer group — 18 percent — suffered major complications, like heart attack or stroke, compared with 13 percent in the group that did not receive prayers. In their report, the researchers suggested that this finding might also be a result of chance. One reason the study was so widely anticipated was that it was led by Dr. Benson, who in his work has emphasized the soothing power of personal prayer and meditation. At least one earlier study found lower complication rates in patients who received intercessory prayers; others found no difference. A 1997 study at the University of New Mexico, involving 40 alcoholics in rehabilitation, found that the men and women who knew they were being prayed for actually fared worse.
The new study was rigorously designed to avoid problems like the ones that came up in the earlier studies. But experts said the study could not overcome perhaps the largest obstacle to prayer study: the unknown amount of prayer each person received from friends, families, and congregations around the world who pray daily for the sick and dying. Bob Barth, the spiritual director of Silent Unity, the Missouri prayer ministry, said the findings would not affect the ministry's mission. "A person of faith would say that this study is interesting," Mr. Barth said, "but we've been praying a long time and we've seen prayer work, we know it works, and the research on prayer and spirituality is just getting started."
I believe in the power of prayers & I know that prayer works - I wish we would scientifically set up a similar study in India!
Monday, August 20, 2007
Sunday, August 19, 2007
Dead Duck
A woman brings a very limp duck into a veterinary surgery. As she lays the duck on the examination table the vet pulls out his stethoscope and listens to the duck's chest for signs of life. After a few moments the vet shakes his head and turns to the woman and says sadly, "I'm sorry but the duck has passed away." The distressed owner wails, "Are you sure?"
"Yes of course I'm sure. The duck is dead," he replies.
"How can you be so sure?" she protests. "I mean you haven't done any testing - he might be in a coma or something." The vet rolls his eyes and leaves the room. He returns with a black Labrador. As the duck's owner looks in amazement, the dog stands on his hind legs, puts his front paws on the examination table and sniffs the duck from top to bottom. He then looks at the vet and with sad eyes shakes his head. The vet pats the dog on the head and takes him out and returns a few moments later with a cat. The cat jumps up on the table and also sniffs the duck from its beak to its tail at the back end and back again. The cat sits and shakes its head and meows softly, jumps down from the examination table and strolls out of the examination room.
The vet looks at the woman and says, "I am sorry, but as I said, this Is most definitely, 100% certifiably, a dead duck."
The vet turns to his computer terminal and after hitting a few keys a bill is printed off, which he hands to the woman. The duck's owner, still in shock, takes the bill. "£450!" she cries. "£450 just to tell me my duck is dead?" The vet shrugs. "If you had accepted my word for it, the bill would have been only £30. But with the LAB report and the CAT scan - it all adds up."
"Yes of course I'm sure. The duck is dead," he replies.
"How can you be so sure?" she protests. "I mean you haven't done any testing - he might be in a coma or something." The vet rolls his eyes and leaves the room. He returns with a black Labrador. As the duck's owner looks in amazement, the dog stands on his hind legs, puts his front paws on the examination table and sniffs the duck from top to bottom. He then looks at the vet and with sad eyes shakes his head. The vet pats the dog on the head and takes him out and returns a few moments later with a cat. The cat jumps up on the table and also sniffs the duck from its beak to its tail at the back end and back again. The cat sits and shakes its head and meows softly, jumps down from the examination table and strolls out of the examination room.
The vet looks at the woman and says, "I am sorry, but as I said, this Is most definitely, 100% certifiably, a dead duck."
The vet turns to his computer terminal and after hitting a few keys a bill is printed off, which he hands to the woman. The duck's owner, still in shock, takes the bill. "£450!" she cries. "£450 just to tell me my duck is dead?" The vet shrugs. "If you had accepted my word for it, the bill would have been only £30. But with the LAB report and the CAT scan - it all adds up."
Saturday, August 18, 2007
The Rooster to beat all Roosters
A farmer wanted to have his hens serviced, so he went to the market looking for a rooster. He was hoping he could get a special rooster—one that would service all of his many hens. When he told this to the market vendor, the vendor replied: “I have just the rooster for you. Henry here is the horniest rooster you will ever see!”
So the farmer took Henry back to the farm. Before setting him loose in the hen house, though, he gave Henry a little pep talk: “Henry,” he said, “I’m counting on you to do your stuff.” And without a word, Henry strutted into the henhouse. Henry was as fast as he was furious, mounting each hen like a thunderbolt. There was much squawking and many feathers flying, until Henry had finished having his way with each hen. But Henry didn’t stop there. Henry went into the barn and mounted all of the horses, one by one, and still at the same frantic pace. Then he went to the pig house, where he did the same. The farmer, watching all of this with disbelief cried out, “Stop, Henry!! You’ll kill yourself!!”
But Henry continued, seeking out each farm animal in the same manner Well, the next morning, the farmer looked out and saw Henry lying there on his lawn. His legs were up in the air, his eyes rolled back, and his long tongue hanging out. A buzzard was already circling above Henry. The farmer walked up to Henry saying, “Oh you poor thing, look what you did, you’ve gone and killed yourself. I warned you little buddy.”
“Shhhhhhh,” Henry whispered, “The buzzard’s getting closer.”
So the farmer took Henry back to the farm. Before setting him loose in the hen house, though, he gave Henry a little pep talk: “Henry,” he said, “I’m counting on you to do your stuff.” And without a word, Henry strutted into the henhouse. Henry was as fast as he was furious, mounting each hen like a thunderbolt. There was much squawking and many feathers flying, until Henry had finished having his way with each hen. But Henry didn’t stop there. Henry went into the barn and mounted all of the horses, one by one, and still at the same frantic pace. Then he went to the pig house, where he did the same. The farmer, watching all of this with disbelief cried out, “Stop, Henry!! You’ll kill yourself!!”
But Henry continued, seeking out each farm animal in the same manner Well, the next morning, the farmer looked out and saw Henry lying there on his lawn. His legs were up in the air, his eyes rolled back, and his long tongue hanging out. A buzzard was already circling above Henry. The farmer walked up to Henry saying, “Oh you poor thing, look what you did, you’ve gone and killed yourself. I warned you little buddy.”
“Shhhhhhh,” Henry whispered, “The buzzard’s getting closer.”
Friday, August 17, 2007
Letter From A Sikh Friend
I was standing at Jalandhar station when my attention went towards a Sikh youth standing near me wearing a black turban having a long beard and wearing a kirpan over his shirt looking similar to the classic terrorist pictures made popular by Bollywood movies & the Bhindranwale era.
After a while, one local train arrived, which was totally packed. The Sikh youth tried to get onto the train but failed to do so. Just then a voice was heard from the back coach 'Sardarji Barah Baj gaye' (Sir it's 12 o'clock!). The Sikh youth looked over at that voice maker who was a young mischievous type of person and instead of showing any anger smiled at him. The smile made was so enigmatic that it seemed as if some type of truth lies behind it. Not able to resist my temptation, I walked towards him and asked him why did he smile at that person who teased him. The Sikh youth replied, 'He was not teasing me but was asking for my help'. I was surprised with these words and he told me that there was a big history behind that which one should know. I was eager to know the history and the Sikh youth narrated:
During 17th Century, when Hindustan was ruled by Mughals, all the Hindu people were humiliated and were treated like animals. Mughals treated the Hindu women as their own property and were forcing all Hindus to convert to Islam and even used to behead people if they were refused to convert. That time, our ninth Guru, Sri Guru Teg Bahadurji came forward, in
response to a request by some Kashmiri Pandits to fight against all these cruel activities.
Guruji told the Mughal emperor that if he could succeed in converting him to Islam, all the Hindus would accept the same. But, if he failed, he should stop all those activities. The Mughal emperor happily agreed to that but even after lots of torture to Guruji and his fellow members, he failed to convert him to Islam and Guruji along with his other four fellow members, were tortured and sacrificed their lives in Chandni Chowk (Old Delhi )...That's why the Gurudwara there is named "Sheesh
Ganj"(Sheesh means head). Since the Mughals were unable to convert them to Islam they were beheaded. Thus Guruji sacrificed his life for the protection of Hindu religion. Can anybody lay down his life and that too for the protection of another religion? This is the reason he is still remembered as "Hind Ki Chaddar" (Shield of India). For the sake of whom he had sacrificed his life, none of the Hindus came forward to lift his body, fearing that they would also be assassinated. Seeing this incident our 10th Guruji, Sri Guru Gobind Singhji (Son of Guru Teg Bahadarji) founder of Khalsa made a resolution that he would convert his followers to such human beings who would not be able to hide themselves and could be easily located
in thousands.
At the start, the Sikhs were very few in numbers as they were fighting against the Mughal emperors. At that time, Nadir Shah raided Delhi in the year 1739 and looted Hindustan and was carrying lot of Hindustan treasures and nearly 2200 Hindu women along with him. The news spread like wild-fire and was heard by Sardar Jassa Singh who was the Commander of the
Sikh army at that time. He decided to attack Nadir Shah's Kafila on the same midnight. He did so and rescued all the Hindu women and they were safely sent to their homes. It didn't happen only once but thereafter whenever any Abdaalis or Iranis had attacked and looted Hindustan and were trying to carry the treasures and Hindu women along with them for selling them in Abdal markets, the Sikh army although fewer in numbers but brave hearted, always attacked them at midnight, 12 O'clock and rescued the Hindu women.
After that time whenever there occurred any similar incidents, people started to contact the Sikh army for their help and Sikhs used to attack the raiders at Midnight, 12 O'clock. Nowadays, these "smart people" and some Sikh enemies who are afraid of Sikhs, have spread these words that at 12 O'clock, the Sikhs go out of their senses. This historic fact was the reason which made me smile over that person's ignorance as I thought that his Mother or Sister would be in trouble and wants my
help and was reminding me by shouting aloud, 'Sardarji Barah Baj Gaye'
I just thought these little known facts about India should be brought out to our readers. Would love your feedback.
After a while, one local train arrived, which was totally packed. The Sikh youth tried to get onto the train but failed to do so. Just then a voice was heard from the back coach 'Sardarji Barah Baj gaye' (Sir it's 12 o'clock!). The Sikh youth looked over at that voice maker who was a young mischievous type of person and instead of showing any anger smiled at him. The smile made was so enigmatic that it seemed as if some type of truth lies behind it. Not able to resist my temptation, I walked towards him and asked him why did he smile at that person who teased him. The Sikh youth replied, 'He was not teasing me but was asking for my help'. I was surprised with these words and he told me that there was a big history behind that which one should know. I was eager to know the history and the Sikh youth narrated:
During 17th Century, when Hindustan was ruled by Mughals, all the Hindu people were humiliated and were treated like animals. Mughals treated the Hindu women as their own property and were forcing all Hindus to convert to Islam and even used to behead people if they were refused to convert. That time, our ninth Guru, Sri Guru Teg Bahadurji came forward, in
response to a request by some Kashmiri Pandits to fight against all these cruel activities.
Guruji told the Mughal emperor that if he could succeed in converting him to Islam, all the Hindus would accept the same. But, if he failed, he should stop all those activities. The Mughal emperor happily agreed to that but even after lots of torture to Guruji and his fellow members, he failed to convert him to Islam and Guruji along with his other four fellow members, were tortured and sacrificed their lives in Chandni Chowk (Old Delhi )...That's why the Gurudwara there is named "Sheesh
Ganj"(Sheesh means head). Since the Mughals were unable to convert them to Islam they were beheaded. Thus Guruji sacrificed his life for the protection of Hindu religion. Can anybody lay down his life and that too for the protection of another religion? This is the reason he is still remembered as "Hind Ki Chaddar" (Shield of India). For the sake of whom he had sacrificed his life, none of the Hindus came forward to lift his body, fearing that they would also be assassinated. Seeing this incident our 10th Guruji, Sri Guru Gobind Singhji (Son of Guru Teg Bahadarji) founder of Khalsa made a resolution that he would convert his followers to such human beings who would not be able to hide themselves and could be easily located
in thousands.
At the start, the Sikhs were very few in numbers as they were fighting against the Mughal emperors. At that time, Nadir Shah raided Delhi in the year 1739 and looted Hindustan and was carrying lot of Hindustan treasures and nearly 2200 Hindu women along with him. The news spread like wild-fire and was heard by Sardar Jassa Singh who was the Commander of the
Sikh army at that time. He decided to attack Nadir Shah's Kafila on the same midnight. He did so and rescued all the Hindu women and they were safely sent to their homes. It didn't happen only once but thereafter whenever any Abdaalis or Iranis had attacked and looted Hindustan and were trying to carry the treasures and Hindu women along with them for selling them in Abdal markets, the Sikh army although fewer in numbers but brave hearted, always attacked them at midnight, 12 O'clock and rescued the Hindu women.
After that time whenever there occurred any similar incidents, people started to contact the Sikh army for their help and Sikhs used to attack the raiders at Midnight, 12 O'clock. Nowadays, these "smart people" and some Sikh enemies who are afraid of Sikhs, have spread these words that at 12 O'clock, the Sikhs go out of their senses. This historic fact was the reason which made me smile over that person's ignorance as I thought that his Mother or Sister would be in trouble and wants my
help and was reminding me by shouting aloud, 'Sardarji Barah Baj Gaye'
I just thought these little known facts about India should be brought out to our readers. Would love your feedback.
Thursday, August 16, 2007
Cook-book recipe for Sperms
Scientists have proved for the first time that sperm grown from embryonic stem cells can be used to produce offspring.
The discovery in mice could ultimately help couples affected by male fertility problems to conceive. And by understanding embryo developmental processes better, a host of other diseases might be treated using stem cells, they say. The groundbreaking work is published in Developmental Cell.
The experiment was carried out using mice and produced seven babies, six of which lived to adulthood. However, many of the mice born from the artificial sperm died prematurely, and displayed abnormal growth patterns. And as well as the safety concerns, using stem cells to create sperm also raises ethical questions. Stem cells are special because they have the potential to develop into any tissue in the body. Professor Karim Nayernia and colleagues at the Georg-August University in Göttingen, Germany, took stem cells from a mouse embryo that was only a few days old and grew these cells in the laboratory.
Using a specialised sorting instrument they were able to isolate some stem cells that had begun to develop as sperm. They encouraged these early-stage sperm cells, known as spermatogonial stem cells, to grow into adult sperm cells and then injected some of these into female mouse eggs. The fertilised eggs grew and were successfully transplanted into female mice and produced seven babies. Professor Nayernia, who now works at Newcastle University in the UK, said: "For the first time we have created life using artificial sperm. This will help us to understand how men produce sperm and why some men are unable to do this. "If we understand this we can treat infertility in men."
In the future, men with fertility problems might be able to have their own stem cells harvested using a simple testicular biopsy, matured in the lab and then transplanted back. It is estimated that two in ten Indian couples have difficulty conceiving - about 200 million people. In about a third of all couples having IVF, male fertility is a contributory factor. About 1% of all men don't produce sperm and a further 3-4% of men have a low sperm count that could lead to infertility.
Dr Allan Pacey, senior lecturer in andrology at the University of Sheffield and honorary secretary of the British Fertility Society, said: "There are currently many things we don't know about how sperm are formed let alone why it sometimes goes wrong and leads to infertility in some men." He added: "It is more difficult to say whether artificial sperm produced this way could ultimately be used as a new treatment for male infertility. There are many technical, ethical and safety issues to be confronted before this could even be considered." Professor Harry Moore, professor of reproductive biology at the University of Sheffield, said: "These processes in the test-tube are far from perfect as the mice that were born by this process were abnormal. "We therefore have to be very cautious about using such techniques in therapies to treat men or women who are infertile due to a lack of germ stem cells until all safety aspects are resolved. This may take many years." Anna Smajdor, a researcher in medical ethics at Imperial College London, said: "The creation of viable sperm outside the body is a hugely significant breakthrough and offers great potential for stem cell research and fertility treatments. "However, sperm and eggs play a unique role in our understanding of kinship and parenthood, and being able to create these cells in the laboratory will pose a serious conceptual challenge for our society."
Professor John Burn, professor of clinical genetics at Newcastle University, believes stem cells will be a treatment for all types of diseases. "The same approach could ultimately allow us to control the development of liver cells, heart cells or brain cells...and make treatments for virtually any tissue that is damaged or diseased."
Welcome to the brave new world!
Wednesday, August 15, 2007
60 years of Independence & we have miles to go
Will our standards always remain 'Indian Standards"? All foreigners who have dealt with Indian companies are prepared for the worst. I have close Israeli friends who say nothing works better than greasing palms in India & Indian Standards mean 3 month delays & yet the world wants to do business with India because we are a rising economic power & no-one wants to miss the bus. But sadly, our "chalta-hai" attitude is so deeply ingrained into our system that sometimes I feel that we are genetically imprinted to be inferior than the western genome:(
Today, let me take you through my travails with a multinational that spends lakhs on advertsing and is a Citibank owned company-You Telecom that was known as Iquara Broadband. Let me tell you that whenever the service is 'working" it is above par & flawless, but they have a huge "down-time" and seem accountable to none of their customers. I sent them two letters which are reproduced as under but no one bothered to send an official reply - although today 15th August 2007, I finally got my internet connection in my office to work! Jai Hind!
Letter 1
You Telecom India Pvt Ltd
Ground Floor, No 1-C, Nirlon Complex
Off Western Express Highway
Goregaon (E), Mumbai 400063
Login: allah_g
Sir,
Let me introduce myself. I am a gynecologist practicing in Mumbai for the past 17 years. I have never faced such bad after-sales service from any service industry as I have experienced with You Telecom.
This is in regards to my connection (user id :allah_g) that we needed to transfer from our Flat in Diamond Apt (Mount Mary Road, Bandra) to our Flat at Kalpak Gulistan, Perry Cross Road Bandra(W). I approached your helpdesk initially in the first week of June 2007 with this request. There was no response at all for over a week. I next approached your Bandra office (Went there personally!). I was assured by some men sitting there that your representative would come and collect the Rs 500 transfer fee the next day. Nothing happened for another month.
My driver/peon/secretary all followed up in turns at your help-desk as well as in person at the Lucky buiding office. As of now, we keep calling up your helpdesk which has a standard answer saying "it is under process".
We have paid the transfer fee of Rs.500/- receipt no. 213629, and the name of the sales executive was Snehal; the payment was collected on 04/07/07 upon our insistence and was paid in cash. I am attaching herewith the receipt.
We have been calling your customer service line practically everyday and have spoken to your agents Amol/Pinal who repeatedly assured me that it will be done within the next 24 hours. However upon contacting them the next day all I heard was that the transfer was under process. I have prepaid for a year and have lost out on 2 months of my prepayment.
We have even sent our office boy to your office at Bandra but again no one has bothered to come and install the line. We have even brought the modem from the Diamond flat to theKalpak flat. All you need to do it send someone and install the line. Is it too much to ask for a service that has been already paid for?
Please ensure that my connection is transferred ASAP. I would also like your company to extend my plan by 60 days to compensate for the negligence on part of your team's indifference. I am shocked that this is a private player (and a multinational!).
I look forward to some responsible team leader sorting out my mess & weeding out the rot from your own organization.
I look forward to hearing from you.
Sincerely yours,
Gautam Allahbadia MD,DNB,FNAMS
Letter 2
14.08.2007
Dear Sir,
This is just a follow-up to my previous letter regards the terrible after sales service being meted out to YouTelecom customers such as myself. After nearly 70 days & my letter of complaint to you, some one from your office called me last Friday & assured me that my connection which was pre-paid for the entire year in March 2007 would finally start working on Saturday. On Saturday morning, your linesmen came in and laid down the cable for the net conection. The gentleman assured me he would send some engineer to start the net connection in the next hour since my line was already activated. Till date, I am still awaiting your engineer?
This speaks volumes for the control the senior team has on their staff in your organization! Pathetic! i plan to highlight the workings of YouTelecom from a customers viewpoint by Letters to the Editors of various dailies & on my own blog. Please find time to read: http://www.therotundaramblings.blogspot.com
Hoping against hope that someone will wake up-get my internet connection to work & compensate me for the time I have lost on your account.
Sincerely,
Gautam Allahbadia MD,DNB,FNAMS
I finally got the engineer to come in today & start the net in my clinic. Hopefully, You Telecom will compensate me for the 70 days of lost pre-paid service. Keep reading. It is not about the compensation that I am writing this blog! It is about our moral fibre & whether we will ever be humane , transparent & conscientious as the West.
My gut feeling is that the Rang De Basanti generation will change this country- Will change the mindset & hopefully throw out the corrupt old guard ruining our Nation!
Jai Maharashtra! Jai Hind!
Today, let me take you through my travails with a multinational that spends lakhs on advertsing and is a Citibank owned company-You Telecom that was known as Iquara Broadband. Let me tell you that whenever the service is 'working" it is above par & flawless, but they have a huge "down-time" and seem accountable to none of their customers. I sent them two letters which are reproduced as under but no one bothered to send an official reply - although today 15th August 2007, I finally got my internet connection in my office to work! Jai Hind!
Letter 1
You Telecom India Pvt Ltd
Ground Floor, No 1-C, Nirlon Complex
Off Western Express Highway
Goregaon (E), Mumbai 400063
Login: allah_g
Sir,
Let me introduce myself. I am a gynecologist practicing in Mumbai for the past 17 years. I have never faced such bad after-sales service from any service industry as I have experienced with You Telecom.
This is in regards to my connection (user id :allah_g) that we needed to transfer from our Flat in Diamond Apt (Mount Mary Road, Bandra) to our Flat at Kalpak Gulistan, Perry Cross Road Bandra(W). I approached your helpdesk initially in the first week of June 2007 with this request. There was no response at all for over a week. I next approached your Bandra office (Went there personally!). I was assured by some men sitting there that your representative would come and collect the Rs 500 transfer fee the next day. Nothing happened for another month.
My driver/peon/secretary all followed up in turns at your help-desk as well as in person at the Lucky buiding office. As of now, we keep calling up your helpdesk which has a standard answer saying "it is under process".
We have paid the transfer fee of Rs.500/- receipt no. 213629, and the name of the sales executive was Snehal; the payment was collected on 04/07/07 upon our insistence and was paid in cash. I am attaching herewith the receipt.
We have been calling your customer service line practically everyday and have spoken to your agents Amol/Pinal who repeatedly assured me that it will be done within the next 24 hours. However upon contacting them the next day all I heard was that the transfer was under process. I have prepaid for a year and have lost out on 2 months of my prepayment.
We have even sent our office boy to your office at Bandra but again no one has bothered to come and install the line. We have even brought the modem from the Diamond flat to theKalpak flat. All you need to do it send someone and install the line. Is it too much to ask for a service that has been already paid for?
Please ensure that my connection is transferred ASAP. I would also like your company to extend my plan by 60 days to compensate for the negligence on part of your team's indifference. I am shocked that this is a private player (and a multinational!).
I look forward to some responsible team leader sorting out my mess & weeding out the rot from your own organization.
I look forward to hearing from you.
Sincerely yours,
Gautam Allahbadia MD,DNB,FNAMS
Letter 2
14.08.2007
Dear Sir,
This is just a follow-up to my previous letter regards the terrible after sales service being meted out to YouTelecom customers such as myself. After nearly 70 days & my letter of complaint to you, some one from your office called me last Friday & assured me that my connection which was pre-paid for the entire year in March 2007 would finally start working on Saturday. On Saturday morning, your linesmen came in and laid down the cable for the net conection. The gentleman assured me he would send some engineer to start the net connection in the next hour since my line was already activated. Till date, I am still awaiting your engineer?
This speaks volumes for the control the senior team has on their staff in your organization! Pathetic! i plan to highlight the workings of YouTelecom from a customers viewpoint by Letters to the Editors of various dailies & on my own blog. Please find time to read: http://www.therotundaramblings.blogspot.com
Hoping against hope that someone will wake up-get my internet connection to work & compensate me for the time I have lost on your account.
Sincerely,
Gautam Allahbadia MD,DNB,FNAMS
I finally got the engineer to come in today & start the net in my clinic. Hopefully, You Telecom will compensate me for the 70 days of lost pre-paid service. Keep reading. It is not about the compensation that I am writing this blog! It is about our moral fibre & whether we will ever be humane , transparent & conscientious as the West.
My gut feeling is that the Rang De Basanti generation will change this country- Will change the mindset & hopefully throw out the corrupt old guard ruining our Nation!
Jai Maharashtra! Jai Hind!
PLEASE READ WITH THE APPROPRIATE ACCENT
Chinese Newlyweds :
A Chinese couple gets married - and she's a virgin. Truth be told, he is not too experienced either. On the wedding night, she cowers naked under the sheets as her husband undresses. He climbs in next to her and tries to be reassuring "My darring" he says, "I know dis yo firss time and you berry frighten. I pomise you, I give you anyting you want, I do anyting - juss anyting you want.. Whatchou want?" he says, trying to sound experienced, which he hopes will impress his virgin bride.
A thoughtful silence follows and he waits patiently (and eagerly) for her request. She eventually replies shyly and unsure, "I want to try somethin I have heard about .. numbaa 69". More thoughtful silence, this time from him. Eventually, in a puzzled tone he queries... "You want... Chicken wiff Broccori?"
A Chinese couple gets married - and she's a virgin. Truth be told, he is not too experienced either. On the wedding night, she cowers naked under the sheets as her husband undresses. He climbs in next to her and tries to be reassuring "My darring" he says, "I know dis yo firss time and you berry frighten. I pomise you, I give you anyting you want, I do anyting - juss anyting you want.. Whatchou want?" he says, trying to sound experienced, which he hopes will impress his virgin bride.
A thoughtful silence follows and he waits patiently (and eagerly) for her request. She eventually replies shyly and unsure, "I want to try somethin I have heard about .. numbaa 69". More thoughtful silence, this time from him. Eventually, in a puzzled tone he queries... "You want... Chicken wiff Broccori?"
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